Title ZADOVOLJSTVO I PRIMJENA WINBIS IN2 BOLNIČKOG INFORMACIJSKOG SUSTAVA U RADU FIZIOTERAPEUTA
Title (english) SATISFACTION AND APPLICATION OF WINBIS IN2 MEDICAL INFORMATION SYSTEM IN A DAILY WORK OF A PHYSIOTHERAPIST
Author Ilija Barba
Mentor Ksenija Baždarić (mentor)
Committee member Hrvoje Jakovac (predsjednik povjerenstva)
Committee member Tanja Ćelić (član povjerenstva)
Committee member Ksenija Baždarić (član povjerenstva)
Granter University of Rijeka Faculty of Health Studies (Department of Physiotherapy) Rijeka
Defense date and country 2018-09-26, Croatia
Scientific / art field, discipline and subdiscipline SOCIAL SCIENCES Information and Communication Sciences Information Systems and Information Science
Abstract Cilj: Utvrditi koriste li fizioterapeuti bolnički informacijski sustav pri svakodnevnom radu i koliko su njime zadovoljni.
Metode: Ispitivanje je provedeno anketnim upitnikom na prigodnom uzorku fizioterapeuta. Upitnik ima 4 dijela. Prvi dio upitnika obuhvaća demografske podatke, drugi dio pitanja vezana uz stručnu spremu, radni staž, vrstu ustanove u kojoj ispitanik obavlja djelatnost, posjedovanje računala na radnom mjestu i korištenju bolničkog informacijskog sustava WinBIS. Treći dio upitnika sastoji se od osam „da“ i „ne“ pitanja o bolničkom informacijskom sustavu. Četvrti dio upitnika sastoji se od izraza mišljenja vezano uz zadovoljstvo dizajnom, preglednošću, općenitim snalaženjem u programu i dostupnošću informacija mjerenih Likertovom mjernom ljestvicom.
Rezultati: U istraživanju je sudjelovalo 112 ispitanika fizioterapeuta, od toga 24 (21%) muškarca. Računalo na radnom mjestu posjeduje 101 (90%) ispitanik. Od sveukupnog broja ispitanika, 61 (54%) fizioterapeut koristi bolnički informacijski sustav (WinBIS In2 grupacije). Na pitanje vezano uz dizajn WinBIS-a trećina fizioterapeuta je svoje mišljenje izrazilo stavom zadovoljan, nešto više od četvrtine ispitanika svoje mišljenje je izrazilo stavom nezadovoljan, dok treća četvrtina nije imala stav po tom pitanju. Ispitanici su preglednost najviše ocijenili stavom zadovoljan/na 22 (36%), dok je nezadovoljan stav izrazilo 16 (26%) ispitanika. Općenito snalaženje u programu i dostupnost informacija najviše je izraženo stavom „Niti sam zadovoljan/na niti sam nezadovoljan/na. Ispitanici se najviše slažu da WinBIS pomaže pri svakodnevnom radu, pri čemu je ocjenu „4“ dalo 23 (38%) ispitanika. Trećina ispitanika smatra da WinBIS ne oduzima znatnu količinu vremena pri radu te da ubrzava procese u bolničkom sustavu, međutim nešto više od trećine (39%) nema izražen stav po tom pitanju. Više od polovice ispitanika smatra da WinBIS koristi osoblju bolnice.
Zaključak: Ispitivanje mišljenja o zadovoljstvu korištenja WinBIS-a kod fizioterapeuta ocjenjeno je srednjom ocjenom, što je pokazatelj kako su fizioterapeuti niti zadovoljni niti nezadovoljni postojećim rješenjem u bolnicama.
Abstract (english) Aim: To determine whether physiotherapists use hospital information system in their daily work and how satisfied they are with them.
Methods: The investigation was conducted with a questionnaire on a non-representative sample of physiotherapists. The questionnaire has 4 parts. The first part of the questionnaire includes demographic information about respondents, the second part questions related to professional qualifications, the work internship, the type of institution in which the participants work, the possession of computers at the workplace and the use of the WinBIS Hospital Information System. The third part of the questionnaire consists of eight "yes" and "no" questions about hospital information system. The fourth part of the questionnaire consists of an expressions of opinion regarding the satisfaction with design, visibility, general orientation in the program and the availability of the information measured on the Likert scale.
Results: There were 112 physiotherapists in the study, 24 (21%) of them were male. Majority [101 (90%)] of the participants possesses computer at work subjects. Of 112, 61 (54%) physiotherapists use hospital information System (WinBIS In2 Group). When asked about the design of WinBIS, a third of physiotherapists expressed their opinion with an attitude of satisfaction, a little more than a quarter of respondents expressed their opinion dissatisfied, while the third quarter had no opinion on this issue. Participants rated the viewpoint most satisfactorily at 22 (36%), while 16 (26%) respondents expressed dissatisfaction. The overall orientation in the program and the availability of information is most expressed by the attitude "Neither am I satisfied/nor I am displeased. The respondents mostly agree that WinBIS helps in their daily work, with a grade point “4” being given by 23 (38%) participants. A third of participants believe that WinBIS does not take a considerable amount of time at work. Also a third of participants believes that WinBIS accelerates the processes in the hospital system, but slightly more than a third (39%) has a neutral attitude. More than half of the respondents believe that WinBIS is useful to the hospital personnel.
Conclusion: The examination of the physiotherapists’ opinion and the satisfaction of the use of WinBIS hospital information system was evaluated with an average grade, which is an indication that physical therapists are neither satisfied nor dissatisfied with the existing solution in hospitals.
Keywords
Bolnički informacijski sustav
fizioterapeut
zadovoljstvo
upitnik
Keywords (english)
Hospital information system
physiotherapist
satisfaction
questionnaire
Language croatian
URN:NBN urn:nbn:hr:184:212704
Study programme Title: Graduate university study of Physiotherapy (Biomedicine and Healthcare; clinical medical sciences) Study programme type: university Study level: graduate Academic / professional title: magistar/magistra fizioterapije (magistar/magistra fizioterapije)
Type of resource Text
File origin Born digital
Access conditions Access restricted to students and staff of home institution
Terms of use
Created on 2018-12-13 14:20:30