| Abstract | Uvod : Prema čl. 5. Zakona o zdravstvenoj zaštiti (ZoZZ), propisano je da svaka osoba ima pravo na zdravstvenu zaštitu i mogućnost ostvarivanja najviše moguće razine zdravlja (1).
Uspješan pristup zdravstvenoj zaštiti u ruralnim sredinama suočava se s brojnim velik broj poteškoća, a ponajviše su to geografska udaljenost te nepristupačnost pružateljima zdravstvene skrbi u odnosu na urbane dijelove RH (2). Općina Brinje jedna je od većih općina po svojoj površini (3), a prema zadnjem popisu stanovništva iz 2021. godine ima samo 9 stanovnika po km2 što dovoljno govori o rijetkoj naseljenosti pri čemu najveći broj stanovnika su upravo stanovnici treće životne dobi.
Cilj: utvrdit zadovoljstvo stanovništva Općine Brinje treće životne dobi s dostupnošću zdravstvene skrbi.
Ispitanici i metode: anketni upitnik ispunilo je 100 (sto) ispitanika iznad 60 godina starosti i različitog spola. Pitanja su usmjerena na utvrđivanje udaljenosti do zdravstvene ustanove, vrstu prijevoznog sredstva kojim se ispitanici koriste te koliko su općenito zadovoljni uslugom u zdravstvenoj ustanovi odnosno pojedinačnom zdravstvenom uslugom. Podaci su skupljeni anketnim upitnikom koji je bio dostupan u dvjema ambulantama DZ ispostava Brinje, i u patronažnoj službi, a sadrži 9 pitanja od čega se 4 odnose na opća obilježja, a 5 pitanja na opće ili specifično zadovoljstvo pojedinom uslugom.
Rezultati: rezultati su pokazali da je u anketi sudjelovalo 100 ispitanika od čega 55 muškaraca i 45 žena u dobi od 60 godina do 75 godina i više. Statističkom obradom podataka dolazimo do zaključka da je najveći postotak ispitanika u dobi od 70 do 75 godina, a najmanji u dobi od 60 do 65 godina. Najviše ispitanika udaljeno je 10 do 15 km od zdravstvene ustanove i najveći postotak koristi vlastito prijevozno sredstvo.
Što se tiče zadovoljstva radom liječnika i medicinskih sestara u ambulanti i ažurnosti odgovaranja na telefonske pozive te dolazaka u kućne posjete, najveći postotak ispitanika uglavnom je zadovoljan, a najmanji postotak potpuno ne zadovoljan.
Zaključak: istraživanje je pokazalo da uvažajući činjenicu na veliku površinu Općine, a rijetku naseljenost stanovništvom, treća dobna skupina je uglavnom zadovoljna dostupnošću zdravstvene skrbi i načinom na koji se ista provodi. |
| Abstract (english) | Introduction: According to Art. 5. ZoZZ prescribes that every person has the right to health care and to the possibility of achieving the highest possible level of health (1). Successful access to health care in rural areas is hindered by many difficulties, mainly geographical distance and inaccessibility to health care providers compared to urban areas of the Republic of Croatia (2). The municipality of Brinje is one of the largest municipalities in terms of its area (3), and according to the last population census from 2021, it has only 9 inhabitants per km, which speaks volumes about the sparse population, with the largest number of inhabitants being residents of the third life the middle. age.
Objective: to determine the satisfaction of the elderly population of Brinje Municipality with the availability of health care.
Respondents and materials: the questionnaire was completed by 100 (one hundred) respondents over 60 years of age and of different genders. The questions are aimed at determining the distance to health care institutions, the type of means of transport used by the respondents, and how satisfied they are with the service in the health care institution, that is, with an individual health care service. The data was collected using a questionnaire that was available in two clinics of the DZ branch in Brinje, and in customer service, and contains 9 questions, 4 of which refer to general characteristics, and 5 questions to general or specific satisfaction with a particular service.
Results: The results showed that 100 respondents participated in the survey, of which 55 were men and 45 were women aged 60 to 75 years and older. Through statistical data processing, we conclude that the largest percentage of respondents is between the ages of 70 and 75, and the smallest is between the ages of 60 and 65. Most of the respondents are 10 to 15 km away from health institutions and the largest percentage use their means of transport. Regarding satisfaction with the work of doctors and nurses in the outpatient clinic and the promptness of answering phone calls and coming to home visits, the largest percentage of respondents are generally satisfied, and the smallest percentage are completely dissatisfied.
Conclusion: the research showed that considering the large area of the Municipality and the sparse population, the third good group is mostly satisfied with the availability of health care and the way it is provided. |
