Introduction: The Emergency Department admission is a critical area within a hospital healthcare facility used for emergency assessment, diagnosis, and treatment of patients. Triage is a structured process that evaluates all patients immediately upon arrival at the unified emergency hospital admission. This process determines the priorities of medical care based on clinical urgency and the general health condition of the patient. The Emergency Department admission and triage are crucial for providing effective emergency medical care. The organization and equipment of the Emergeny Department admission, along with the expertise of the staff and proper implementation of triage, ensure that patients receive the necessary care in the shortest possible time, which is essential for improving treatment outcomes. Research objective: The aim of the research is to examine the general population's knowledge of the triage process in the Emergency Department. Materials and methods: The research was conducted among the general population using an online questionnaire. Demographic and clinical data collected from the anonymous online questionnaire were used to present the results. Results: The findings from the research indicate that the general population possesses more than satisfactory knowledge about the triage process in the Emergency Department. This is supported by data showing that 89.16% of the population answered the questions in the questionnaire correctly. Additionally, the results suggest that there is no significant statistical difference in knowledge between individuals who have visited the Emergency Department multiple times and those who have visited once or never. However, a statistical difference in knowledge exists when it comes to age. Conclusion: The triage process requires a lot of knowledge from healthcare professionals and a lot of understanding from patients. Mutual respect and understanding can have a significant impact on the triage process itself. Also, patient knowledge is of crucial importance because without knowledge there will be no understanding.